rules

Rules

No Purchase or payment necessary to enter or win. The QuizSingh Application (the “Contest”) is sponsored by QuizSingh.com (“Sponsor”). The contest is void where prohibited or restricted by law or where bonding, registration, or other requirements would be required but have not been met, or where the methods of entry set forth below would be deemed consideration. all applicable federal, state and local laws apply.

ELIGIBILITY:

To be eligible to play QuizSingh, you must be:
  • At least 18 years of age in your jurisdiction.
  • You must not be a resident of Assam or Telangana or Odisha (as these states prevent its citizens to participate in Game of Skill platforms).
To be eligible to receive a Prize (as defined below), the information associated with the entrant’s account must be true and accurate. The information associated with the entrant’s account must identify the actual entrant into the Contest. In order to facilitate the delivery of a Prize (as defined below), QuizSingh may attempt to contact the winner using the phone number provided during account registration. If QuizSingh cannot get in contact with the winner using that phone number, the winner may forfeit his/her Prize. Certain Contests are only open to residents of specific countries. Any person that enters into a Contest that he/she is not eligible to enter may not win a Prize (as defined below) in that Contest.

Employees, agents, and contractors (collectively, “employees”) of Sponsor and its respective parents, affiliates, subsidiaries, and advertising and promotion agencies and any other entity involved in the development or administration of this Contest, and all persons residing in the same households as employees, including but not limited to immediate family members are not eligible to win the Contest while the employee is employed or engaged by Sponsor and for six months following the employee’s last day working with or for Sponsor. Entrants may, in certain circumstances, communicate with, work with, or otherwise benefit from others with whom they have a preexisting relationship while participating in a Contest. However, entrants may not communicate with, work with, or otherwise benefit from more than 25 other persons while entering a Contest if the communications between the entrant and those persons is facilitated by any technological means other than those explicitly provided by Sponsor. QuizSingh reserves the right to verify an entrant’s eligibility before, during, or after the Contest.

Notice to all international entrants: As stated above, it is your responsibility to comply with the contest laws of your country/jurisdiction. You acknowledge that certain countries/jurisdictions have laws regarding Contests that may prevent Sponsor from awarding you your Prize (as defined below). If you are a winner and this happens to be the case with your country/jurisdiction, you acknowledge that you may not be able to receive any Prize at all from Sponsor. By entering this Contest, you acknowledge the risks, and understand that you may win, but not be able to receive a Prize.

ENTRY PERIOD:

Sponsor will announce Contests through the App from time to time. The announcement will indicate the type of Contest that Sponsor is offering. Contests include live trivia game show matches (“Live Quiz”) and sports prediction game show matches (“Prediction”). You may join a Contest while it is live. Sponsor reserves the right to cancel Contests, in our sole discretion, with no restrictions.

HOW TO ENTER:

No purchase or payment is necessary to participate in a Contest. Enter a Contest by completing each of the following steps:
  1. Download or open the QuizSingh Application downloaded through the Play Store on your mobile device, and either (a) if you already have a QuizSingh account, log into your existing QuizSingh account, or (b) if you do not already have a Quiz Singh account, sign up for QuizSingh account with a verified phone number.
  2. Click “Join.” QuizSingh will then automatically match you with other players. You will receive a notification when the live trivia quiz game show match begins. In trivia matches, you will have 10 seconds to answer each question. If you get the answer right, you will move on to the next round. If you get the answer wrong, you are eliminated for the remainder of the game.
  3. Play at least one QuizSingh live trivia game show match to completion.
By downloading QuizSingh, you agree that any information provided by you or collected by Sponsor in connection with the Contest may be used by Sponsor in accordance with QuizSingh’s Privacy Policy and QuizSingh’s Terms of Use and may be shared with Sponsor’s affiliated business entities. All information submitted to the QuizSingh Application becomes the property of Sponsor.

By downloading QuizSingh, you further agree that use of QuizSingh is subject to QuizSingh’s Privacy Policy and Terms of Use.

PRIZES:

The winner of each Contest will receive a cash prize, points or hearts, determined in Sponsor’s sole discretion (the “Prize”). Sponsor will distribute prizes according to the rules for the specific Contest entered and players will split Prizes according to those rules (as explained below). You may view the total of all accrued Prizes you have won through your QuizSingh account. You will need a minimum Prize balance of Rs. 10 in your account to cash-out. To receive payment of your accrued Prizes (once minimum amount is met), you must cash-out Prizes through PayTM, a third party service. Prize fulfillment will be subject to the terms, conditions, and privacy policies of PayTM, In certain instances involving larger Prizes, at QuizSingh’s sole discretion, you will be contacted directly to receive it by a mutually agreeable method and payment will be subject to a confirmation of the winner’s eligibility to receive a Prize consistent with Sponsor’s Rules and Terms of Use. You must comply with the Rules of Conduct contained in Quiz Singh’s Terms of Use. Any entry by any user that does not comply with the Rules of Conduct, the Terms of Use, or these Contest Rules will be disqualified.

Each QuizSingh user may establish, maintain, use and control only one account. Each account may only be owned, maintained, used and controlled by one individual. For avoidance of doubt, users may not “co-own” accounts. In the event Sponsor determines that you have opened, maintained, used or controlled more than one account, in addition to any other rights that Sponsor may have, Sponsor reserves the right to suspend or terminate any or all of your accounts and terminate, withhold or revoke the awarding of any Prizes.

Each QuizSingh account can only be associated with one PayTM account. And a PayTM account cannot be associated with more than one QuizSingh account. Attempts to associate an QuizSingh account with additional PayTM accounts may result in the termination of that QuizSingh account and forfeiture of any Prizes awarded. QuizSingh will only issue a Prize and any accompanying tax forms to the individual identified in the account information for the winning account. QuizSingh uses your account information to contact and verify winners. Out of date or incorrect account information at the time you enter a Contest may disqualify you from receiving a Prize. Failure to provide valid, working contact information in connection with your account may result in termination of that QuizSingh account and forfeiture of any Prizes awarded.

Sponsor expressly reserves the right to disqualify any entries that it believes in good faith are generated by an automated means or scripts or that violate any of these Contest Rules or the Terms of Use. Entries generated by script, macro or other automated means are void.

Decisions of the Sponsor are final and binding with respect to all matters related to the Contest. In no event shall the Sponsor be obligated to award any Prizes other than the Prize specified in these Official Rules. The Sponsor does not guarantee that the Prize can be made available to the winner. The Prize is not assignable and not transferable, and no substitutions are permitted. In addition, if the Prize is unable to be fulfilled to the winner due to any applicable law, rule or regulation, or if the winner cannot claim the Prize for any reason, then Sponsor reserves the right to not award the Prize at all. The winner shall be responsible and liable for all federal, state and local taxes on the value of the Prize. Winners shall provide QuizSingh with accurate information regarding their identity and country of residence.

PRIZE SELECTION:

The Contest will be conducted under the Sponsor’s supervision. The decisions of the Sponsor are final and binding in all matters relating to the Contest. The winner will be notified in the QuizSingh Application or by email; provided, however, that Sponsor reserves the right to determine an alternate method of notification. The winner must cash-out the Prize within 90 days after notification. A Contest winner’s failure to cash-out the Prize within the specified 90 days will be considered that Contest winner’s forfeiture of the Prize and Sponsor may, at its option and sole discretion, choose not to award the Prize at all. If an entrant is found to be ineligible, Sponsor may, at its option and sole discretion, choose not to award the Prize at all.

Live Quiz

In Quiz Singh Live contests, Players must select the correct answer to each question. If a player submits an incorrect answer or fails to select an answer in the allotted time, the player will be eliminated. The winner of Quiz Singh Live Contest will be the last person remaining at the end of each game show match. If there are multiple players remaining after the final question, such remaining players will split the Prize evenly.

GENERAL CONDITIONS AND RELEASES:

Notice to all international entrants: As stated above, it is your responsibility to comply with the contest laws of your country/jurisdiction. You acknowledge that certain countries/jurisdictions have laws regarding Contests that may prevent Sponsor from awarding you your Prize (as defined below). If you are a winner and this happens to be the case with your country/jurisdiction, you acknowledge that you may not be able to receive any Prize at all from Sponsor. By entering this Contest, you acknowledge the risks, and understand that you may win but not be able to receive a Prize.

Notice to all entrants (including international): By entering the Contest or accepting a Prize, you agree to conform to all federal, state and local laws and regulations. When applicable, the winner may be required to execute and return (and winning may be conditioned upon the winner executing and returning) to Sponsor, within ten (10) business days, an Affidavit of Eligibility and a Liability and Publicity Release drafted by Sponsor to be eligible for the Prize. The winner may be required in Sponsor’s sole discretion to complete relevant tax forms as a condition to the delivery of the applicable Prize. Winner may also be required to furnish proof of identity, address and birth date in order to receive a Prize.

Unless prohibited by applicable law, your acceptance of a Prize constitutes your permission to use your name, submissions, photograph, likeness, voice, address (city and state) and testimonials in all media, in perpetuity, in any manner Sponsor deems appropriate for publicity purposes without any compensation to such entrant or any review or approval rights, notifications, or permissions; and constitutes your consent to disclose your personally identifiable information to third parties (including, without limitation, placing the winner’s name on a winner’s list). Notwithstanding any rights of publicity, privacy or otherwise (whether or not statutory) anywhere in the world, your acceptance of a Prize constitutes your authorization to (i) have Sponsor (and its agents, consultants and employees) photograph, record, tape, film and otherwise visually and audio-visually record you, (ii) have Sponsor (and its agents, consultants and employees) use, reproduce, disseminate, alter, edit, dub, modify, distort, add to, subtract from, process and otherwise exploit any results of such activity (including without limitation any manner in which such activity may be recorded or remembered or modified) or derivatives or extensions or imitations thereof in any manner that Sponsor sees fit, in any medium or technology known or hereinafter invented, throughout the universe in perpetuity, including without limitation for illustration, art, promotion, advertising, trade or any other purpose whatsoever; and (iii) have relinquished any right that you may have to examine or approve the completed product or products or the advertising copy or printed matter that may be used in conjunction therewith or the use to which it may be applied.

An entrant or winner may be disqualified from the Contest if he or she fails to comply or has previously failed to comply with any provision of these Official Rules or the Sponsor’s Terms of Use, as determined in the sole discretion of the Sponsor. Sponsor, in its sole discretion, may disqualify you from a Contest, refuse to award Prizes and require the return of any Prizes, or suspend, limit, or terminate your account if you engage in conduct Sponsor deems, in its sole discretion, to be improper, unfair, fraudulent or otherwise adverse to the operation of Contests or in any way detrimental to other users. Improper conduct includes, but is not limited to: Falsifying personal information, including payment information, required to claim a Prize; violating eligible payment method terms, including the terms of any cash rewards payment card, violating any of these Rules, using unauthorized methods such as unauthorized scripts or other automated means; tampering with the administration of the Contest or trying to in any way tamper with the computer programs associated with the Contests; obtaining other entrants’ information and spamming other entrants; and any other form of abuse; or otherwise violating these Rules. You acknowledge that the forfeiture and/or return of any Prize shall in no way prevent Sponsor from informing the relevant authorities, and/or pursuing criminal or civil proceedings in connection with such conduct.

Participation in the Contest is at entrant’s own risk. Sponsor shall not be liable for: (1) failed, returned or misdirected notifications based on inaccurate information provided by the winner in connection with an entry; (2) entries and responses to winner notifications which are lost, late, incomplete, illegible, unintelligible, postage-due, misdirected, damaged or otherwise not received by the intended recipient in whole or in part or for computer or technical error of any kind; (3) any electronic miscommunications or failures, technical hardware or software failures of any kind, lost or unavailable network connections, or failed incomplete, garbled or delayed computer transmissions which may limit an entrant’s ability to participate in the Contest; (4) any technical malfunctions of the telephone network, computer on-line system, computer equipment, software, program malfunctions or other failures, delayed computer transactions or network connections that are human, mechanical or technical in nature, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer or mobile device related to or resulting from downloading the App or otherwise in connection with this Contest; or (5) any warranty with respect to any Prize or any component thereof.

The contest is provided “as is” and sponsor does not make any, and hereby disclaims any and all, representations or warranties of any kind regarding the contest.

Notwithstanding anything else herein or otherwise, sponsor shall not be liable or obligated with respect to any subject matter of this agreement or under contract, negligence, strict liability or other legal or equitable theory for (a) any special, incidental, consequential, or exemplary damages (including, without limitation, loss of revenue, goodwill, or anticipated profits) (b) amounts in excess of the prize for the applicable contest, (c) data loss or cost of procurement of substitute goods or services, and/or (d) any matter beyond such parties’ reasonable control. By entering the Contest, you agree to and hereby do release and hold harmless Sponsor, its respective parents, subsidiaries and affiliated entities, directors, officers, employees, attorneys, agents, and representatives (the “Released Parties”) from any damage, injury, death, loss, claim, action, demand, or other liability (collectively, “Claims”) that may arise from your acceptance, possession and/or use of any Prize or your participation in this Contest, or from any misuse or malfunction of any Prize awarded, regardless of whether such Claims, or knowledge of the facts constituting such Claims, exist at the time of entry or arise at any time thereafter, and indemnify each of the Released Parties from any damages arising therefrom. Any person attempting to defraud or in any way tamper with this Contest may be prosecuted to the full extent of the law. Sponsor reserves the right to modify these Official Rules in any way or at any time. Sponsor reserves the right, in its sole discretion, to cancel or suspend this Contest should viruses, bugs or other causes beyond its control corrupt the administration, security or proper operation of the Contest. In the event of cancellation or suspension, QuizSingh shall promptly post a notice on the QuizSingh App to such effect. This Contest shall be governed by Indian law, without regard to conflicts of laws provisions. By participating in this Contest, you agree that any dispute or litigation arising from or relating to this Contest shall be determined by binding arbitration only in India by and under the Commercial Arbitration Rules for arbitration of consumer-related disputes, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, Sponsor may seek equitable relief in any court of competent jurisdiction. If any provision of these Rules is held to be illegal or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these Rules otherwise remain in full force and effect and enforceable.

ELIGIBILITY AND ACCOUNT CREATION

  • To be eligible to play QuizSingh, you must be:
    • At least 18 years of age in your jurisdiction.
    • You must not be a resident of Assam or Telangana or Odisha (as these states prevent its citizens to participate in Game of Skill platforms).
  • Usernames: You need to create a username and add a profile picture, mobile number and Email ID to your account when playing in QuizSingh
    • You are not allowed to create accounts with the phrase “QuizSingh” in the username. QuizSingh reserves the right to change the names of such accounts.
    • You are also not allowed to have usernames which are offensive or promotes a commercial venture. The requirement to change will be determined at QuizSingh’s sole discretion, and if requests are ignored, QuizSingh may unilaterally change a player’s username.
  • Users are required to create user accounts through logging. QuizSingh doesn’t have the ability to create a user account directly on its platform.
    • We will also not entertain any requests to change the login account details.
    • One user account should correspond to a unique phone number for login and PayTM. Users will not be allowed to register if the phone number is already registered in the app as login/PayTM phone number of another account.
  • Usage of scripts to create users is not allowed on QuizSingh.
Any kind of violation with respect to the eligibility criteria & other rules above, may result in your access to our service being prohibited or withdrawn, along with disqualification and/or forfeiture of any prizes. We may even take steps to further block IPs & IMEI numbers.

MAKING PREDICTIONS

  • Users have to upload their predictions before the deadline (as indicated by the start-time of the match in the app). Users will not be allowed to make predictions past the deadline.
  • Change of match timings:
    • We will strive to prepone/postpone match timings to closely reflect the actual start of the live match. However, it is not guaranteed.
    • QuizSingh will strive to inform the users of any change in match timings, particularly preponements. However, it may not always be possible. We advise the users to make their predictions as and when decide to join a contest rather than waiting till the end.
    • Once a match has begun on the app – we will not push out the match again. This is done to keep the game fair and not allow users to view predictions of their competitors.
  • Thumb rule to keep in mind: If a match isn’t pushed out with 2 mins left to begin on the app, then the match will not be pushed out. Hurry up and make your predictions then!
  • A prediction once made can be changed till the start of the match on the app.
  • A user can use single powerups on a single question as they wish.
  • Users are expected to check their predictions in the answers screen that appears after the completion of match. We are not liable to give any refunds for any errors in predictions made due to the network connectivity issues.

SCORING OF PREDICTIONS

  • Each correct prediction gets the user +4 points
    • (Or) +8 points in case Doubler is applied
  • Each wrong prediction gets the user -2 points
    • (Or) -4 points in case Doubler is applied
    • (Or) none in case Shield is applied
  • In the rare cases when more than one of the available predictions to a particular question are all right (or) all wrong, then we will award equal points (+4 (or) +8 in case a doubler is applied) to all the users who have attempted the question.

POWERUPS AND HINT

You will be given a fixed number of “Hearts” initially after downloading the app, you can use that heart to buy the powerups (Doubler, Shield) for every contest. Hint will be associated with each question in contest
  • Also, you can use 1 extra powerup set from the Powerup bank. Except, when a challenge has “No extra Powerups” in the name. Then you will not be allotted the extra powerups.
  • If we find that a user has used more than the allowed number of powerups (either voluntarily or involuntarily), his entry into the contest will be canceled and no refund will be provided. If you ever happen to use extra powerups unknowingly, please inform us at the earliest at support@quizsingh.com
  • You can earn additional powerups in your Powerup Bank by either referral (or) by buying it from the powerup store. Powerups once bought from the powerup store cannot be returned.
  • In case referrals made are identified as fake (or computer generated) accounts, QuizSingh reserves the right to remove all the powerups earned (and) also withhold all the winnings of the user who has referred (and) also of the referred accounts.

CHALLENGE AND CONTEST JOINING

  • Contests once entered for a match cannot be reversed.
  • In all the contests the prize money for the different ranks is fixed and will be awarded after the completion of match.
  • Contests can be joined if they are indicated as “Open” or “Filling” in the app. The application estimates the demand for contests in each challenge and the time left to decide when to keep a contest “Open” or “Closed”. Contests once closed maybe opened later if we believe the demand is high. QuizSingh, solely, reserves the right to open or close a contest.

MATCH SETTLEMENT

  • Most matches are settled within 30 mins – 1 hr of completion of the actual match.
    • We take 30 mins – 60 mins to re-verify all the results and investigate any user complaints (or) fraudulent behavior.
    • However, if there is any difficulty in obtaining results of a match, the challenges maybe settled the following day.
  • Users can access a leaderboard of all users with their rank according to the each contest, matches and global.

CONTEST SCORES

  • Accuracy of results: We aim to provide 100% accurate results and we built processes and take significant care to ensure the same.
    • However, in case you find any inaccurate results, please, at the earliest, report to us in the app using feedback or from the website contact.
    • There will also be cases, from time to time, when a match is partially played (or) abandoned (or) an error may have been made by us in framing the question. In those cases, we will strive to be fair taking into account exact match situations and provide a result but our interpretations of answers are final.
    • On certain occasions, the league/tournament/status provider may adjust/revise the scores after the final results are out. In the event this occurs, the results on QuizSingh will NOT be updated and the settlements will NOT be revised.
  • However, where QuizSingh, in its sole discretion, determines that a correction needs to be made after settlement, the prize settlement process (including payment) may be adjusted and games resettled correctly. QuizSingh will determine, in its sole discretion, whether any such corrections are necessary.
  • Result Sources: We use the following score providers for results & match timings. The results provided by these sources only will be considered for marking answers. Source to be used to score for the game will be determined based on availability of results in the order of priority from left to right.
    • Cricket: ESPNCricinfo, BCCI.TV, Official tournament website.
  • Abandoned & Washed out matches: In case a match is abandoned or washed out (or) postponed to beyond 48 hours – we reserve the right to either cancel/replace the match.
    • In case we don’t replace the match, the users will be awarded “Split Points for all the matches in that contest, i.e 4 points (or + 8 in case the user has applied a double) for all the questions.
    • In case we don’t replace and decide to award “Split Points” – the match will be pushed out to a minimum of 5 minutes post the official declaration of the washed-out result. Users are expected to fill in their predictions within that time. Once, the predictions are closed, they will not be opened again.
  • Player Injury: In case a player is injured or not selected, the results to the predictions in which the player is directly involved, will be marked mathematically.
  • In case is a player who is selected but doesn’t come out to bat/ball in a completely (or) partially completed match – the results will be mathematically marked as mentioned in the “Accuracy of Results” sub-section.
  • Split points: A user will be awarded +4 (and not +8) for his prediction under the following situations.
    • When a match is completely washed out (or) abandoned (or) postponed.
    • When a match is partially washed out and the event underlying the prediction doesn’t occur. Examples
      • How many runs will Player A score? And Player A doesn’t come out to bat due to rain, which cut shorts the innings of the team.
      • How many runs will be scored in the 3rd session? And the 3rd session is washed out due to rain.
      • How many sixes will Player A hit? And the other player is injured in the first game itself.

In case is a player who is selected but doesn’t come out to bat/ball/shoot/score in a completely (or) partially completed match – the results will be mathematically marked as mentioned in the “Accuracy of Results” sub-section.

  • When a question is wrongly framed
    • While we strive to be perfect in framing the prediction question, it’s not always possible. Unfortunately. If we make an error in framing of the question, then we will split points for the prediction for all those who attempted it. Some of the possible types of inaccurate question framing are:
      • “Will Player X score a century on Day 2? A) Yes B) No”. And Player X was already out on Day 1.
      • “Who will take more wickets? A) < 40 B) >= 40”. Prediction question & options aren’t correlated.
      • “How many runs will Player X score? A) < 40 B) >= 40”. And Player X isn’t part of the squad of either teams.
  • When no available option is right
    • Example: Who will score more runs? A. Player A B. Player B. And both players score 30 runs.
  • When more than one options is right?
    • Example: How many runs will Player X score? A. <=20 B.>= 20. And Player X scores 20 runs.
  • When the result of the prediction is already determined as the live match started before predictions were closed in the app.

LEADERBOARD RANKING & BREAKING OF TIES

  • Players are ranked on the leaderboard based on the points scored. The No. 1 rank is awarded to the player with the highest points, No. 2 to the next highest, so and so forth.
    • If two (or more) players are tied on the same number of points, his accuracy is taken into consideration to break the tie. The player with the higher accuracy gets the higher rank and so and so forth.
  • Each player stands to win the prize money associated with his rank/position on the leaderboard, as laid out at the start of the challenge, unless there is more than 1 person tied at a particular rank
  • If still, two (or more) players have the same number of points and have the same accuracy, they are awarded the same rank. However, the next highest points scorer is given a rank = (number of people who have scored more points than him) + 1
    • For example, assume 4 players have the following points at the top of the leaderboard
      • Player A: 500 points with 80%
      • Player B: 500 points with 75%
      • Player C: 500 points with 75%
      • Player D: 490 points with 75%
    • Then Player A is awarded Rank 1, Player B is awarded Rank 2, Player C is also awarded Rank 2 & Player D is awarded Rank 4
  • In case, there are two or more people tied at a rank, then the prize money for each player is calculated as following:
    • If say, 3 players are tied at the 10th rank. Prize Money to each player involved in the tie = (Prize money of 10th rank + Prize money of 11th rank + Prize money of 12th rank)/3.
    • Similarly, if they are n players tied at the Xth rank. Prize money to each player involved in a tie = (Prize money of Xth rank + Prize money of (X+1)th rank + … + Prize money of (X+(n-1)th rank)/n. Note: Usage of powerups is not taking into consideration for breaking of ties.
  • Not every contest in a challenge can help you win money. They are certain contests – especially the ones with free entry – where you either win promo money for finishing in the prize spots (or) do not win any money at all. Promo Money won through such contests can be used to join other contests in the game (where a user can win money and also withdraw it).

CANCELLATION

  • Matches will be cancelled for the following scenarios:
    • In case the underlying match is postponed for more than 2 days.
    • In case one of the opposing player/team withdraws.
    • In case the match is washed out, abandoned, called off, or suspended.
    • In case the match occurs earlier than the scheduled start time in the app.
  • Challenges will be cancelled and money (promo/winnings/regular) and additional powerups (those used from bank) will be refunded accordingly, as and when the following happens:
    • If more than 60% of the matches in the challenges are cancelled/abandoned/completely washed out.
    • If we discover large scale collusion & cheating across contests
    • If technical issues make it difficult for a large set of users to play/predict in the game.Quizsingh’s server clock shall be the official timekeeping device for all contests and all matters related to timekeeping within the service

COLLUSION & CHEATING

  • User collusion is strictly not allowed. If we find that a player has created fake accounts and playing with them, and in the process, converting promo money into winnings – we will withhold his/her winnings across all of his/her accounts.
  • Similarly, if we find that a player has broken the rules of the game or cheated in the game either knowingly or unknowingly – we will withhold his/her winnings.
Our decisions on such issues are final. Second instance of a user being reported will lead to permanent banning of accounts.

WALLET

  • Winning: Winnings amount can be withdrawn in PayTM up to any amount.
  • Deposits: You can deposit money through either your PayTM. Note: Money once deposited into the game cannot be withdrawn. In case, you find that money has been cut from your PayTM account but hasn’t been added to the wallet – please write us at the contact details provided within the “Help” section in the profile page (or) support@shephertz.com.

TIMEKEEPING

  • Quizsingh’s server clock shall be the official timekeeping device for all contests and all matters related to timekeeping within the service

TECHINCAL ISSUES

  • In case you are facing any issue in the app (while logging in or playing), please write to us at support@shephertz.com or share in the feedback. Please do ensure that you report us of such issues 3 hours before the start of the match that you are looking to play, we will strive to solve it at the earliest for you. In the last 3 hours, if technical problems “beyond our control” happen, we will not be able to refund.